Privacy Policy
We recognise that your privacy is very important and we are committed to protecting the personal information we collect from you.
General
The Privacy Act 1988 (Cth) (‘Privacy Act’) and the National Privacy Principles (‘NPP’s’) govern the way in which we must manage your personal information and this policy sets out how we collect, use, disclose and otherwise manage personal information about you.
This Privacy Policy applies to the collection, use, disclosure and handling of personal information (including sensitive information as defined by the Act) by Noosa Property Advisory ACN 687 322 907 (‘the Company’), including personal information (and sensitive information) collected via this Website (‘Website’).
We encourage you to check our website regularly for any updates to this privacy policy and take all necessary measures including:
Complying with NPP’s
Collecting only information necessary to provide you with the best service
Managing your information securely
Ensuring you are able to opt out from marketing communications for which you subscribed easily
Ensuring that you can access your personal information upon request and subsequently request erasure
Privacy Collection Statement
We collect personal information for the primary purpose of providing you with the products or services you are seeking, and accordingly, if the personal information you provide is incomplete and/or inaccurate we may be unable to provide you with those services.
Collection
Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, such as your name, address, phone number, email address and other information relevant to providing you with the products and services you are seeking.
Information to identify you
Information to contact you
Information to process your purchase
Purpose of collection
Generally, we will collect and use your personal information for one or more of the following reasons:
Providing services to you or someone else you know;
Processing an application you have made;
Undertaking various activities required by law;
Providing you with information about other products or services that we, our related entities and other organisations that we have affiliations with offer, that may be of interest to you;
Providing you with promotional information for which you have expressly asked to receive;
Facilitating our internal business operations, including the fulfilment of any legal requirements; and
Analysing our products and services and customer needs with a view to developing new and/or improved products or services.
Methods of collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, face to face or through a telephone conversation with you. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you.
Failure to provide information
If the personal information you provide to us is incomplete and/or inaccurate, we may be unable to provide you, or someone else you know, with the products or services you, or they, are seeking.
Internet users
If you access our website, we may collect additional personal information about you in the form of your IP (Internet Protocol) address and domain name.
Our website uses cookies and similar tracking technologies. The main purpose of cookies is to identify users, to monitor usage of our website, and to prepare customised web pages for you. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to create a record of when you visit our website and what pages you view so that we may serve you more effectively.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
We may also use third-party services, including Squarespace, Google Analytics, and Mailchimp, which collect information such as your IP address, browser type, and usage patterns through cookies or similar technologies. These services assist us in operating the website, analysing traffic, and delivering communications.
Use and Disclosure
We only use and disclose personal information about you for the purposes for which it was collected (as set out above). Although, we may disclose personal information about you to:
Service providers, who assist us in operating our business, where you have requested an additional service to be provided for example embellishment or freight;
Other service providers, who provide the various services that you have requested and we have arranged;
A purchaser of the assets and operations of our business, providing those assets and operations are purchased as a going concern; and
Third-party providers such as Squarespace, Google Analytics and Mailchimp, for the purposes of hosting, data processing, email marketing and analytics.
Security and Storage
The security of your personal information is important to us. We take all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.
The data that we collect from you may be transferred to, and stored at, a destination outside the physical address of Noosa Property Advisory, which is located in Australia. Third-party service providers we engage may also process and store data overseas, including in the United States and other jurisdictions. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the Privacy Act.
We retain your personal information only for as long as necessary to provide you with our services and comply with our legal obligations. After this time, data is securely deleted or anonymised.
Access and Your Rights
You may access the personal information we hold about you, upon making a written request and providing proof of identity. You can also request for your information to be erased should it no longer be required to fulfil the service requested.
If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Consent and Marketing
Clients must provide expressed consent to receive email marketing and SMS. You can subscribe via our website and unsubscribe via the unsubscribe link found on each marketing email and SMS or you can call us to request removal.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and so linked websites are not subject to our privacy policies and procedures.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Feedback
If you have any queries or concerns about our privacy policy or the way in which we handle your personal information, please contact us at:
Noosa Property Advisory
darren@npadvisor.com.au
+61 401 212 505